Hoovering or reach-out? Decide before you answer
A message landed and the decision feels urgent. It isn’t. Work through five steps in the order that matters — safety, obligation, pattern, cost, and what you actually want — and end with one recommended outcome you can hold onto for the next message too.
Hoovering or reach-out? Decision tool
Five steps, in the order that matters. Each one carries its own do and don’t guidance, and the answers combine into a recommended outcome with the reasoning shown, so you can disagree where it’s wrong. Answers stay on this device.
Step 1 of 5 · 0 answered
While you’re on this step
Do
- Screenshot the message with its timestamp before you do anything else.
- Tell one person you trust that contact has started again.
- Check your device and account settings if the contact arrived somewhere you'd blocked them.
Don’t
- Don't reply to prove you're not afraid — a reply confirms the channel works.
- Don't delete messages you may need later as a record.
- Don't meet in private to 'settle it' after any history of harm.
While you’re on this step
Do
- Write down the one concrete thing that actually needs deciding, in a single sentence.
- Move logistics to a channel you can archive — email or a co-parenting app.
- Hand off a belongings swap to a third party or a public drop-off if you can.
Don’t
- Don't let a real errand carry a conversation on top of it.
- Don't reopen a settled arrangement because the message reframed it as urgent.
- Don't accept 'we need to talk' as a practical matter — it isn't one.
While you’re on this step
Do
- Compare this message to the last three; look for the same shape, not the same words.
- Notice whether the message names a specific harm or only names feelings.
- Give real change the one test it can't fake: time with no pressure.
Don’t
- Don't treat an apology as evidence — treat changed behaviour over months as evidence.
- Don't reward a message that arrived through friends or family.
- Don't answer inside the first hour, whatever it says.
While you’re on this step
Do
- Put a fixed delay between reading and answering — 24 hours is enough.
- Do one grounding round before you decide anything.
- Log the urge and what you did with it, so the pattern becomes visible.
Don’t
- Don't decide while your heart is still racing.
- Don't reread the thread looking for a version that hurts less.
- Don't measure your progress by how calmly you can talk to them.
While you’re on this step
Do
- Decide your answer now, while calm, and hold it for the next message too.
- Tell one person what you decided so it isn't yours alone to defend.
- Re-run this in a month — the right answer changes as the pattern does.
Don’t
- Don't announce your boundary to them; enforce it quietly instead.
- Don't make a permanent decision to end a temporary feeling.
- Don't promise a future conversation to close down the present one.
Answer all five steps to see your recommended outcome.
Common questions
- How do I tell a hoover from a genuine reach-out?
- A hoover asks for contact itself: apologies without specifics, a crisis you're meant to solve, nostalgia, or pressure through other people. A genuine reach-out names a specific harm, asks nothing of you, and survives being left alone for weeks. Time is the only test a hoover can't pass.
- Is it rude to not reply at all?
- Silence is a complete answer when nothing practical is unresolved. A short 'please stop' announces a boundary, and an announced boundary becomes something to test. Enforcing it quietly works better than narrating it.
- What if we share children or a lease?
- Then contact continues, and the aim shifts from no contact to boring contact. Answer only the arrangement, in writing, on a channel you can archive, and repeat one line verbatim when the topic drifts.
- Are my answers stored anywhere?
- No. The tool runs entirely in your browser and keeps your answers in this device's local storage. Clearing your answers removes them.